Privacy Policy

We collect information you provide directly to us and information automatically collected when you use our website and services. This includes account details, boat preferences, and your conversation history with First Mate.

We use your information to provide, improve and personalize our services, communicate with you, and ensure the safety and security of our platform. We never sell your personal information to third parties.

When you create an account, we collect your name, email address and authentication information. Your account details are used to deliver personalized coaching and can be updated at any time from your settings.

Your questions, answers and quiz progress are saved to your account so you can pick up where you left off. This data is used to personalize guidance and improve the quality of our coaching.

First Mate uses trusted third-party AI infrastructure to generate responses. Conversation content sent to these providers is handled under strict data-processing agreements and is not used to train their models.

Payments are processed by secure, PCI-compliant payment providers. We do not store your full card details on our servers.

We implement industry-standard safeguards to protect your data against unauthorized access, alteration and disclosure. No method of transmission over the internet is fully secure, but we work hard to protect your information.

We share information only with trusted service providers who help us operate First Mate, and only to the extent necessary. These providers are bound by confidentiality obligations.

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time.

You can delete your account and associated data from your settings or by contacting our team. Some information may be retained where required by law.

You have the right to access, correct or delete your personal information, and to object to or restrict certain processing. Contact us to exercise any of these rights.

We use cookies and similar technologies to remember your preferences, understand how you use First Mate, and improve your experience.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

If you have any questions about this Privacy Policy or our data practices, please reach out to our team at support@firstmate.ai.